Privacy Policy

1 Introduction

MailboxLab LLC ("MailboxLab," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

MailboxLab LLC operates as a housing lead generation and professional matching platform. We are not a real estate brokerage and do not provide transactional representation.

2 Information We Collect

Information You Provide

When you submit a housing inquiry through our website, we may collect:

• Full name
• Email address
• Phone number
• Interest category (renting or buying)
• Geographic preference (state selection)

Automatically Collected Information

We may collect limited technical data such as IP address, browser type, device information, referring website, and pages visited.

3 How We Use Your Information

We use collected information to facilitate introductions to licensed real estate professionals, respond to inquiries, improve website functionality, maintain security and compliance, and communicate regarding your submitted request. We do not use your information to create public property listings.

4 Information Sharing

MailboxLab LLC may share your submitted information with licensed real estate professionals operating within your selected geographic area. These professionals may contact you regarding your housing inquiry.

We may also share information to comply with legal obligations, to protect rights or safety, or with service providers assisting with website operations.

5 Communication Consent (TCPA Disclosure)

By submitting your information, you consent to receive calls, emails, and text messages from licensed real estate professionals regarding your housing inquiry.

Consent is not a condition of purchase. Message and data rates may apply depending on your carrier. You may opt out of SMS communications by following opt-out instructions included in messages.

6 Data Security

MailboxLab LLC implements reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is guaranteed to be completely secure.

7 Data Retention

We retain submitted information for as long as reasonably necessary to fulfill operational, compliance, and legal obligations.

8 Your Privacy Rights (California & Other States)

Residents of certain states, including California, may have rights under applicable privacy laws. These may include:

• Right to request access to personal information
• Right to request deletion of personal information
• Right to request correction of inaccurate information
• Right to opt out of certain data sharing practices

To submit a privacy request, contact us at: support@mailboxlab.com

9 Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyze website performance. You may disable cookies through your browser settings.

10 Third-Party Links

Our website may contain links to third-party websites. MailboxLab LLC is not responsible for the privacy practices of third-party websites.

11 Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12 Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a revised effective date on this page.

13 Contact Information