Terms & Conditions

1 Acceptance of Terms

By accessing or using the MailboxLab LLC website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, you should not use this website.

2 Nature of Services

MailboxLab LLC operates as a housing lead generation and professional matching platform. We connect renters and home buyers with licensed real estate professionals.

MailboxLab LLC is NOT:

• A real estate brokerage
• A property listing service
• A Multiple Listing Service (MLS)
• A lender or mortgage provider
• A property management company

We do not negotiate transactions, draft contracts, or provide transactional representation.

3 Independent Professional Relationships

Any interaction between you and a licensed real estate professional introduced through our platform is an independent relationship. MailboxLab LLC does not supervise, control, or guarantee the actions of third-party professionals.

Any agreements entered into are solely between you and the professional.

4 No Guarantees

MailboxLab LLC does not guarantee property availability, rental approval, mortgage approval, pricing outcomes, or transaction completion. Housing outcomes depend on market conditions and independent professional processes.

5 User Responsibilities

By submitting information through our platform, you represent that you are at least 18 years old, the information provided is accurate, and you are submitting for legitimate housing interest purposes.

6 Communication Consent

By submitting your information, you consent to receive communications from licensed professionals via phone, email, or SMS messaging. Consent is not a condition of purchase. Message and data rates may apply.

7 Intellectual Property

All website content, including text, design, graphics, and branding, is the property of MailboxLab LLC unless otherwise stated. Unauthorized use or reproduction is prohibited.

8 Limitation of Liability

To the fullest extent permitted by law, MailboxLab LLC shall not be liable for actions of licensed professionals, housing transaction outcomes, indirect or consequential damages, or loss of data or business interruption. Your use of this website is at your own risk.

9 Indemnification

You agree to indemnify and hold harmless MailboxLab LLC from claims arising from your misuse of the website, violation of these Terms, or false information submitted.

10 Fair Housing Commitment

MailboxLab LLC supports the principles of the Fair Housing Act and does not discriminate based on race, color, religion, sex, disability, familial status, national origin, or any other protected classification under federal or applicable state law.

11 Modifications to Terms

We may update these Terms & Conditions periodically. Continued use of the website constitutes acceptance of updated terms.

12 Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.

13 Contact Information